TahsinSajib

Privacy Policy

Last updated: September 11, 2025

This Privacy Policy explains how Murmur (“we”, “our”, “us”) collects, uses, and protects information when you use the Murmur Android app and our website at murmuracademy.com.

Quick links

Who we are

Developer: Mahadi Hasan Sohag
Android package: com.mahadihasansohag.murmuracademy
Website: murmuracademy.com
Contact: support@murmuracademy.com

Data we collect

  • Account & support data: details you provide when you contact us (name, email, message).
  • Playback authorization data: tokenized URLs and authorization headers needed to play content. These may be cached securely on-device for functionality.
  • Device & diagnostics: device model, OS version, app version, crash logs, and basic identifiers used to improve reliability and prevent abuse.
  • App activity: basic in-app actions (e.g., playback start/stop, errors) for troubleshooting and QoS.
  • Website data: standard server logs and optional analytics (pages viewed, referrer, approximate location by IP).

How we use data

  • Provide core functionality (authorize and play content).
  • Customer support and troubleshooting.
  • Security, fraud prevention, and abuse detection.
  • Analytics to improve stability and performance.
  • Legal compliance and enforcement of our terms.

Data sharing

We don’t sell your personal information. We may share limited data with service providers (e.g., hosting, analytics, error reporting) under contracts that require confidentiality and use only for our instructions, or when required by law.

Retention

We keep data only as long as needed for the purposes above. Support emails are retained as needed for record-keeping. Diagnostic logs are kept for a limited period. You can request deletion (see “Your rights”).

Security

We use industry-standard safeguards such as HTTPS, secure token handling, and platform-provided secure storage where applicable. No method is 100% secure, but we work to protect your data against unauthorized access.

App permissions

  • INTERNET — required to stream content and contact our servers.
  • WAKE_LOCK — keep device awake during playback to prevent interruptions.

Cookies & analytics

Our website may use cookies or similar technologies for essential operation and optional analytics. You can control cookies in your browser settings. If we enable third-party analytics (e.g., Google Analytics), they may set cookies to help us understand aggregate usage; no data is sold.

Your rights

You can contact us to access, correct, or delete personal data we hold about you, or to ask questions about this policy. We’ll respond within a reasonable time and subject to applicable laws.

Children’s privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will take appropriate action.

Changes to this policy

We may update this Privacy Policy. We’ll change the “Last updated” date above and, if changes are material, provide additional notice as appropriate.

Contact

Email: support@murmuracademy.com
Website: murmuracademy.com

Data Safety (summary)

  • Collected: App activity (playback events), device/diagnostics, support emails.
  • Shared: No selling of data; service providers for hosting/analytics/crash reporting.
  • Purposes: App functionality, analytics, fraud/security, support.
  • Optional analytics: disabled or minimal; configure per your deployment.